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GreatestIPTV MAG Box Setup Guide

Configure GreatestIPTV on your MAG set-top box. Compatible with all MAG models including MAG 250, 254, 322, 410, 424, and more.

Compatible MAG Models

  • MAG 250, 254, 255, 256, 257
  • MAG 322, 324, 349, 351
  • MAG 410, 420, 424, 425
  • MAG 520, 540
1

About MAG Boxes

MAG boxes use Portal/MAC authentication method.

Important Notes

  • MAG boxes do NOT use username/password
  • Require MAC address activation
  • Portal URL must be configured
  • No app installation needed (built-in streaming client)

Supported Models:

  • MAG 250, 254, 256 (HD, older)
  • MAG 322, 324 (Full HD)
  • MAG 349, 351 (Full HD, Wi-Fi)
  • MAG 410, 420, 425 (4K UHD)
2

Find Your MAC Address

You must provide MAC address to your provider for activation:

Method A - On Screen

  1. 1Turn on your MAG box
  2. 2Wait for full boot to main menu
  3. 3Look at bottom of screen for MAC address

Method B - In Settings

  1. 1Press 'Setup' on remote
  2. 2Navigate to 'System Settings'
  3. 3Select 'Device Info' or 'About'
  4. 4Note the MAC Address — Format: 00:1A:79:XX:XX:XX

Method C - Physical Label

  1. 1Check sticker on bottom of box
  2. 2Look for MAC address label

📧 Send MAC to Support:

  • Contact support
  • Provide MAC address for activation
  • Wait for confirmation before proceeding

CRITICAL: Without MAC activation, portal will not connect.

3

Enter Portal URL

Configure your IPTV portal:

  1. 1Press 'Setup' or 'Settings' on remote
  2. 2Navigate to 'System Settings'
  3. 3Select 'Servers' → 'Portals'
  4. 4Select 'Portal 1' and press 'OK'
  5. 5Enter portal details:

Portal 1 Name: My TV

Portal 1 URL: [Provided by your service]

  • Must start with http:// or https://
  • Include /c/ at end if specified
  • Example: http://portal.example.com/c/
  • NO extra spaces
  • Case-sensitive
  1. 1Press 'OK' to save
  2. 2Navigate back using 'Back' or 'Exit'

  • Type slowly and carefully
  • Verify each character
  • Portal URL is case-sensitive
4

Configure NTP Server (Optional but Recommended)

Set NTP for correct EPG timing:

  1. 1In Settings, go to 'General' section
  2. 2Find 'NTP Server' field
  3. 3Enter one of these: — pool.ntp.org (Global) — us.pool.ntp.org (North America) — europe.pool.ntp.org (Europe)
  4. 4Press 'OK' to save

Why NTP Matters:

  • Syncs box's clock with internet time
  • Ensures EPG shows correct schedules
  • Prevents time-based authentication issues

Note: Incorrect time causes EPG to show wrong program times.

5

Reboot MAG Box

Activate your new portal:

Method A - Portal Restart

  1. 1Press 'Exit' to return to main settings menu
  2. 2Find 'Restart Portal' or 'Reload Portal'
  3. 3Select and press 'OK'
  4. 4Wait 30-60 seconds

Method B - Full Reboot

  1. 1Unplug MAG box from power
  2. 2Wait 10 seconds
  3. 3Plug back in
  4. 4Wait for full boot (30-60 seconds)

What to Expect

  • Portal loads automatically on startup
  • Channel groups appear
  • Live TV accessible
  • If Error Appears:
  • Verify MAC is activated (contact support)
  • Check portal URL for typos
  • Ensure NTP server is set

Need Help?

Having trouble with your MAG box setup? Our 24/7 support team is here to assist.

Contact Support
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